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PRIVACY POLICY.

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Last Updated: April 9, 2025

1. Introduction

School Agents ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web auditing and compliance tool designed for educational institutions in the UK.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services

  • Complete forms on our website

  • Contact our support team

  • Subscribe to our newsletter

This information may include:

  • Name

  • Email address

  • Job title

  • Phone number

  • School or organization name

  • Login credentials

2.2 School Website Information

Our service scans and analyses school websites. During this process, we collect:

  • Website content (text, links, images, and PDFs)

  • Website structure and metadata

  • Technical information about the website

2.3 Automatically Collected Information

When you access our service, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Device information

  • Usage patterns and preferences

  • Log data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services

  • Process and complete transactions

  • Send administrative information

  • Send marketing and promotional communications (with your consent)

  • Respond to inquiries and offer support

  • Identify and fix website compliance issues

  • Generate reports on website performance and compliance

  • Comply with legal obligations

4. Disclosure of Your Information

We may share your information with:

4.1 Service Providers

We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as data analysis, payment processing, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information where required to do so by law or subpoena.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights. School Agents aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

You have the following data protection rights:

  • The right to access, update, or delete your personal information

  • The right of rectification

  • The right to object

  • The right of restriction

  • The right to data portability

  • The right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Children's Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Third-Party Websites

Our service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

13. Supervisory Authority

If you are a resident of the European Economic Area (EEA) or the UK and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. In the UK, this is the Information Commissioner's Office (ICO).

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